Our Most Recent Service Reviews
Booked this company to clean our ducts months in advance. We had made arrangements to be home for the scheduled time, however they didn’t show up or phone to say they weren’t coming. When I called them to ask if they were running late, they said they ...would get back to us and never returned the call.Read More...
If you want to pay 3 times the going rate, for a simple install of a faucet, go ahead and hire these guys. I guess they have to pay for all the endless flyers send out. Makes me sick to my stomach what they tried to do.
Had Fox come in to do inspections and went through the high-pressure upsell for every little thing they found wrong. They serviced our heat pump and furnace and both units packed it in within 2 months of servicing. Our new technician from the competition ...said both were destroyed by Fox technicians. We believe their technicians are unqualified! This cost us thousands of dollars to replace the heat pump with a new air conditioner and to put in a new furnace. Fox's only solution was to give us an estimate to replace the heat pump and furnace for $2500 more than their competition. DO NOT DEAL WITH THIS COMPANY!Read More...
Set a time for them to come and fix an electrical problem, took the morning off of work. Called me to inform me they could not make it that day and hoped to reschedule. Rescheduled for the following morning only to be called AGAIN to say the tech was in ...a meeting and was going to be later that day. You guys understand that you're not the only fish in the sea right ??? Now I know why your reviews here are, what they are.... In response to the below comment from Fox: And just how are you going to make it up to me? Are you going to compensate my fellow worker who had to do double his workload unnecessarily? Or me for wasting my time? Your potential clients do have a life and are busy also, not just you guys. You showed an absolute lack of professionalism as far as I'm concerned. I will not recommend you guys and will continue to let people know to go elsewhere. And by the way when you stated that "this isn't indicative in the manner of which you do business" take a look at the other reviews, I am not the only one with this complaint and pretty sure I won't be the last.Read More...
Hired fox to replace a bunch of ducting and a few misc things. Was quoted for over 7000$, Work was completed quickly the very next day by very proficient service techs, but only 81% of the work that was on the quote was needed to be done, after inquiring ...with the company no price adjustment at all was made for the other tasks that weren’t completed. Would not recommend anybody go with them in the future. Edit: 2 months after their response to my review, not a single contact from the company.Read More...
I was told they would be at my place between 8am and 10am, my wife took the morning off work to be there. They didn't show. I had my first contact at 11:00am saying that they would be on their way.
I was most impressed by the professionalism displayed by the whole crew, from Cam with his consultation to the whole installation crew including the duct cleaner. Very good service and fair pricing. Even the little details were well covered. I highly ...recommend Fox and Sons.Read More...
Unfortunately they were booked up and unable to help me!
