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Field Manager

Fox and Sons Logo

Fox Plumbing Heating Cooling Electrical is looking for a Field Manager to join the Kamloops Team 

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are 

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Kamloops and surrounding Communities. 

You’ve seen the FOX trucks and our ads; What you don’t know is what it is like to be a part of a team like this. How much you feel appreciated when you don’t cut corners, how much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. 

People often come to us looking for a job, they stay with Fox Plumbing Heating Cooling Electrical because they find a fulfilling career, room to grow, and opportunities to excel. 

 

Why We Need You! 

Because we offer top of the line products and services, we need top of the line Field Managers who will use their expertise to customers, you are genuinely passionate about helping others and making a difference to your team. As an expert in residential service (Plumbing, HVAC, Electrical), you bring troubleshooting, time management and communication skills. You have the ability and desire to go above and beyond to ensure the highest level of service for our customers and team members.    

 

 Your Responsibilities! 

 

Field Support (90%) 

  • Conduct daily ride-along with HVAC Field Technicians to provide support and timely guidance to ensure their success on client job sites. 
  • Achieve daily sales and revenue targets by reviewing goals and allocating workload accordingly. 
  • Provide Field Technicians with the tools, resources and, information to meet and exceed client expectations. 
  • Understand your team’s strengths to assign the right technician to the right job in conjunction with dispatch. 
  • Lead by example and inspire technicians to adhere to company policies and brand standards. 

 

Technician Support (10%) 

  • Execute technician duties and responsibilities to ensure customer needs are met or to go the extra mile and ‘win the day’ (resulting in daily performance incentives). 

 

Your Qualifications! 

  • 2-3 years’ experience in residential service (Plumbing, HVAC, Electrical) 
  • Experience leading people is an asset. 
  • Possess the ability to inspire both personal and professional growth in our team members. 
  • Ability to provide unparalleled customer satisfaction. 
  • Ability to drive team performance to achieve all business goals and objectives. 
  • Detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. 
  • Proficient using a computer and Microsoft Office Excel. 

Great to Have! 

  • Gas Ticket 
  • Plumbing Ticket 
  • Electrical Ticket 
  • HVAC Ticket 

 

What’s In It for You? 

  • Competitive wages and performance bonuses to reward your hard work. 
  • Robust health, dental, and vision benefits to care for you and your family. 
  • Company-provided service vehicle to help you be on time and ready for all jobs. 
  • Company provided iPhone and iPad, to set you up for success. 
  • No Evenings  
  • No Holidays 
  • Birthday “PAID” holiday 
  • Uniforms provided  
  • On-Going support and development from industry leaders 
  • Work/Life Balance so you can enjoy time with friends and family  
  • Fun, company-wide events  

 

Fox Core Values 

  • Customer First 
  • Positive Attitude 
  • Personal Integrity 
  • Commitment to Quality 
  • Solution Minded  
  • Take Action

 

 Have what it takes? 

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fox Plumbing Heating Cooling Electrical by visiting www.foxandsons.ca . When you’re ready, feel free to reach out to our Recruitment Manager

 

apply now and let’s talk… 

 

Fox is an Equal Opportunity Employer 

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